Custom Order Request Form
Happy New Year!
Now Booking orders for February-May 2026
Please submit request early, as dates fill quickly.
We can't wait to be part of your special occasions.
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Order Response Time:
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All order requests will be responded to within 5-7 business days from the date of receipt. (Please note that response times are slower during holidays.)
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Our response will be confirmation of your order request. We'll then follow up on details, such as design and flavor elements, in order to provide an accurate quote.
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Check your spam accounts, as our emails may mistakenly be filtered there.
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Order Queue and Deposit:
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Orders will be processed and finalized in the order they were received, ensuring fairness and efficiency.
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Orders are not considered finalized until we receive the required deposit. (Larger orders may require a 50% deposit.)
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Order Surcharges:
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Orders may be subject to short notice, expedited, or holiday surcharges. These surcharges will be communicated at the time of order confirmation and will be reflected in the final invoice.
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Thank you for choosing Sugar Sweetery!


